Drug Screen Information

• Once American DataBank has received your online background check order American DataBank will mail you your Chain of Custody form. Please Note: It may take 3-5 business days before you will receive the Chain of Custody form.
• You will need to schedule an appointment with a Quest Diagnostics PSC location closest to you or one of the provided locations below. With your Custody and Control Form, you will get a location in your area to complete your testing.
  
  Please Note: If you do not go to an approved Quest Diagnostics Patient Service Center, or one of the provided locations below, you will be subject to additional 3rd Party Fees.
• Make sure you bring your Chain of Custody form and Photo Identification to the appointment.
• If you have additional questions, please contact American DataBank at: 1-800-200-0853.
• At the facility, if you are not able produce a urine sample when requested, call ADB at 1-800-200-0853 on how to proceed. The lab will run extensive tests to verify if the drug screen is negative/positive/dilute.
  
  For Negative Results - a fax is sent from LabCorp to American DataBank to input the results.
  For Dilute Results - you must contact American DataBank at 1-800-200-0853 for further instructions.
  For Positive Results - the results are forwarded to the Medical Review Officer. The Medical Review Officer will contact you for verification of any prescription drug you may be taking to show a false positive. After discussion, the Medical Review Office will send a fax to American DataBank to input the results and close the order. If the order is positive the Medical Review Office will list the drug that is positive.